Privacy Policy
Tiffany Boyrivent Nutrition may hold some information about you if you utilise the services provided by the company. This page outlines how that information is used, who we may share that information with, and how we keep it secure.
This notice does not provide exhaustive detail.
However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to info@tiffany-nutrition.com. We keep our Privacy Notice under regular review. This Privacy Notice was last reviewed in June 2024.
1. What We Do
Tiffany Boyrivent Nutrition provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health, and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis, and biochemical testing, we aim to understand the underlying causes of your health issues, which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements), and lifestyle advice.
Tiffany Boyrivent Nutrition also provides workshops, corporate wellness packages, and content writing services.
2. How We Obtain Your Personal Data
Information provided by you
You provide us with personal data in the following ways:
-
By completing a nutritional therapy questionnaire
-
By signing a terms of engagement form
-
During a nutritional therapy consultation
-
Through email, over the telephone, or by post
-
By taking credit card and online payment
​
This may include the following information:
-
Basic details such as name, address, contact details, and next of kin
-
Details of contact we have had with you such as referrals and appointment requests
-
Health information including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes, and health improvement plans
-
GP contact information
-
Bank details
We use this information to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
​
Following the completion of your healthcare, we retain your personal data for the period defined by our professional association BANT and registrant body, CNHC. This enables us to process any complaint you may make. In this case, the legal basis of our holding your personal data is for contract administration.
Your payment details will not be stored.Your bank details will never be shared with anybody.
​
Information we get from other sources
​
We may obtain sensitive medical information in the form of test results from biochemical testing companies. We use this information to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
We may obtain sensitive information from other healthcare providers. The provision of this information is subject to you giving us your express consent. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers, which means the healthcare provided by us may be less effective.
3. How we use your personal data
We act as a data controller for the use of your personal data to provide direct healthcare. We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. We act as a data controller and processor in regard to the processing of credit card and online payments.
We undertake at all times to protect your personal data, including any health and contact details, in a manner that is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data storage.
We may use your personal data where there is an overriding public interest in using the information, e.g. to safeguard an individual or to prevent a serious crime. Also, where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters, but this would be subject to you giving us your express consent.
4. Do you share my information with other organisations?
We will keep information about you confidential. We will only disclose your information to other third parties with your express consent with the exception of the following categories of third parties:
-
Our professional association, ANP, and insurance Foyht for the processing of a complaint made by you
-
Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential
-
Anyone to whom we may transfer our rights and duties under any agreement we have with you
-
Any legal or crime prevention agencies and/or to satisfy any regulatory request (e.g., ANP) if we have a duty to do so or if the law allows us to do so
We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare, i.e., when ordering tests on your behalf. We will not include any sensitive information.
We will seek your express consent before sharing your information with your GP or other healthcare providers. However, if we believe that your life is in danger, we may pass your information on to an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in the case of self-harm) using the legal basis of vital interests.
We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines, or online professional sites. We will seek your explicit consent before processing your data in this way.
5. What are your rights?
Every individual has the right to see, amend, delete, or have a copy of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.
If you want to access your data, you must make a subject access request in writing to info@tiffany-nutrition.com. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you, including:
-
Sources from which we acquired the information
-
The purposes of processing the information
-
Persons or entities with whom we are sharing the information
You have the right, subject to exemptions, to ask to:
-
Have your information deleted
-
Have your information corrected or updated where it is no longer accurate
-
Ask us to stop processing information about you where we are not required to do so by law or in accordance with the ANP guidelines
-
Receive a copy of your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller, without hindrance from us
-
Object at any time to the processing of personal data concerning you
6. What safeguards are in place to ensure data that identifies me is secure?
We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it). We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person is processed.
All records held by Tiffany Boyrivent Nutrition will be kept for the duration specified by guidance from our professional association ANP
7. Website technical details
a) Forms : We do use electronic forms on our website, making use of an available ‘forms module’ which has several built-in features to help ensure privacy. We also aim to use secure forms where appropriate.
b) Cookies : This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, the information we collect using cookies and how that information is used, and how to control the cookie preferences.
For further information on how we use, store, and keep your personal data secure, see our Privacy Policy. You can change or withdraw your consent from the Cookie Declaration on our website at any time.
​
8.What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement. We do not make use of cookies to collect any private or personally identifiable information. The cookies used contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.
Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. Note also our statement on analytics software below – as analytics software also uses cookies to function
​
What type of cookies do we use?
-
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
-
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.
-
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
-
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
-
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
-
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
In compliance with EU legislation, the following table lists the use of cookies on this web site:
Cookie name Duration Purpose
​
​
cookielawinfo-checbox-analytics 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
cookielawinfo-checbox-functional 11 months The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checbox-others 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
cookielawinfo-checkbox-necessary 11 months This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
cookielawinfo-checkbox-performance 11 months This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
viewed_cookie_policy 11 months The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
​
How can I control the cookie preferences?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
​
9. Analytics
Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website along with the analytics provided by Wix website.